Shipping policy

Please allow between 15-40 days for your order to arrive. If more than 45 days have passed please email catsenjoyy@gmail.com to review the status of your order. Refunds will be handled through email if necessary.

Returns


Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


If you’ve done all of this and you still have not received your refund yet, please contact us at catsenjoyy@gmail.com

 

Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at catsenjoyy@gmail.com
.

Shipping refund
 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

SHIPPING TO 

                                                            

  LOCATION                          *ESTIMATED SHIPPING TIME

   United States                                         12-30 Business days

  canada , Europe                                     12-35 Business days

 Australia, New Zealand                           12-35 Business days

 

 

 

Max delivery time –40  business days. *This doesn’t include our 2-4 day processing time.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped ,2-4 day

 

If you have any other questions, please contact us and we will do our best to help you out.

                                            

                   contact us